10% OFF TERM TIME BOOKINGS

10% OFF TERM TIME BOOKINGS

FREQUENTLY ASKED QUESTIONS

  • Unlimited mileage
  • Breakdown cover
  • Comprehensive UK & European insurance for 1 driver
  • Free personalised vehicle familiarisation tour before you depart

We can insure drivers between 21 – 79 years of age who have held a full valid license for more than 2 years

We can accommodate up to 3 drivers per vehicle, the first driver is included in the rental cost, fees apply for each additional driver

All drivers must be present to collect the Motorhome

Drifters can accept up to 2 sets of speeding fines per driver (i.e. SP30) although there is an additional charge for points on license that were acquired within the last three years

For more than 2 sets of points or for any points that are not coded SP’s please contact us

We may not be able to arrange cover for convictions with the following codes: AC, BA, CD, DD, DR, MS, TT, UT and IN so please contact us

A minimum hire period of 3 nights applies throughout the year

Dirfters reserves the right to increase the minimum hire period for certain events such as Christmas, Glastonbury or Bestival for more details please contact us

Bookings can be made over the phone or email

All we need to confirm a booking is a deposit of £150 or 25% of the hire cost, whichever is greater (Non-refundable booking deposit)

The remaining balance will be due 6 weeks before collection of your motorhome

If confirming a booking less than 6 weeks prior to collection the full amount is required

More than 6 weeks before collection: £150 or 25% (whichever is greater) of the total hire cost is non refundable

6 weeks – 2 weeks before collection 50% of total hire charge is non refundable

2 weeks – No Show 100% of total hire charge is non refundable

Drifters cannot postpone or transfer money from one hire to another

Collection times are from 2pm, last collection time is 1 hour prior to closing (closing time will vary depending on the season)

Please allow 1 hour for the hand-over at the depot – to complete the documentation and demonstrate your vehicle to you

Return times are between 8am & 10am

A late fee is chargeable for all motorhomes returned after 11am

All drivers MUST be present on collection of the motorhome;

  • Full valid driving license
  • National insurance number (for UK residents only)
  • International license if required (countries outside the EU)
  • Passport
  • Utility bill or bank statement to confirm your home address if it is different from your license address

A Security deposit of £1250.00 is payable on collection of the motorhome on a credit or debit card

The card holder must be present at the office

There is an excess of £1,250.00 on the insurance policy

Yes you can, included in the price

Yes, subject to prior written agreement pets are allowed in all motorhomes at no extra cost although we ask they are not to be left in the vehicle unattended or on the soft furnishings

The Security deposit will be £1,250.00 and we ask you to sign a copy of our pets policy

Yes you can leave a car at our depot

  • Full tank of diesel
  • Full tank of LPG gas
  • Full AdBlue tank
  • Full tank of fresh water
  • Leisure battery
  • Reversing camera
  • Shower & toilet
  • Gas hob
  • Grill/Oven
  • Fridge
  • Pots, pans & cooking utensils
  • Crockery, cutlery and wine glasses
  • Kettle
  • Kitchen starter pack (tea towel, dish cloth and matches)
  • Fire Extinguisher
  • Smoke & Carbon Monoxide Alarm
  • Heating and hot water system
  • Stereo system
  • European travel pack (bulb & fuse packs, beam benders)
  • Warning triangle
  • Fresh water filling hose
  • Electric hook up cable
  • Dustpan & brush
  • Levelling Ramps
  • Side Awning

For an additional charge we can provide;

  • Gas BBQ
  • Folding camping chairs & Table
  • Bike rack
  • The heating and hot water (model dependant)
  • Gas hob
  • Grill/Oven
  • Fridge
  • The heating and hot water (Chausson Models)
  • A power source of 240 volts is needed to fully power the motorhome
  • The on board 240v plug socket can be used when hooked up
  • The fridge can be used off the mains electric
  • The leisure battery will also charge through the mains electric

Bedding & towels are NOT included in the motorhomes as standard although we do hire sets

A single set can be hired for £25.00 per set which includes duvet, sheet, pillow and a towel

A double set can be hired for £50.00 per set which includes duvet, sheet, 2 pillows and 2 towels

All motorhomes can fit a baby car seat/booster seat/ booster cushion, using the seatbelts to secure the car seat. Isofix is not available

All motorhomes have double glazing and wall and floor insulation

All motorhomes are fitted with a gas or diesel heating and hot water system

A campsite guide is supplied in the motorhome for the Camping and Caravanning club, we also provide additional information of campsites and free stop overs

BOOK A MOTORHOME

Please read T&C before completing the enquiry form. We will be pleased to clarify, in writing, any point on which you may have a query. We will contact you within 24 hours of receipt of the booking with confirmation of availability. Once confirmed a £200 non refundable deposit is required. Details of payment methods will be in the email confirmation.